Answers to some Frequently Asked Questions of CNC Machine Shop. You will know our Business type,Response time, How to get a quote from us, How to place order, how to pay for your order and more. If you have further questions, please feel to contact us.
Yes, we are professional manufacturer of precision CNC machined parts in Dongguan, Guangdong,China. 80% of our employees are technicians. Welcome factory visit.
Within 24 hours.
Please send your design drawings or samples to us with your requirements. Usually you can get our quotation within 48 hours, while it depends on the workload.
(1) Part drawings: 2D: pdf, dxf; 3D: iges, step, for complex parts, both 2D and 3D drawing are necessary.
(2) Material specification, e.g. Aluminum 6061, Steel 1020, Stainless steel 304.
(3) Coating/Surface treatment, e.g. As machined, brushed, anodized, plated, powder coated, bead blasted, sand blasted.
(4) Quantity for each order, Annual volume or even annual volume of the next coming years.
(4) General tolerance standard: DIN/ISO2768-M, DIN/ISO2768-F or better.
You can confirm it by phone, fax or email.
Sure, we understand you need sample/prototype for testing and approval. It can be made by soft tooling or hard tooling.
Not all the time. It depends on the raw material, labor cost and the courier charge. Sample charges will be refunded to you when you place the volume order.
Yes, if you have one. And we can also take care of all the details if you don't have.
By phone, fax or email.
T/T or L/C. It is negotiable for other terms.
30-50% prepaid and balance before shipment or against copy of B/L.
Yes, we do. And you can contact us for the status at any time.
Yes, we can do it for you.
Yes, we have.
Yes. We will arrange remake for you as soon as failed parts confirmed. Please provide us with pictures to show the quality issue so we can identify them and avoid such issues for your future order. All the remake cost and shipping cost to you will be on us.
Our ultimate goal is zero defect and 100% customer satisfaction.